Damaged Product Received – If the glass or installation box is broken or damaged upon delivery.
Wrong Model Delivered – If you receive a different model than the one you ordered.Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopReturns, Exchange & Refund Policy
At EVARA, we take pride in delivering premium-quality mobile screen guards and accessories. Each product is carefully inspected before shipping to ensure it reaches you in perfect condition. However, we understand that there may be rare situations where you might need to request a return, exchange, or refund.
Eligibility for Return / Exchange
We accept returns or exchanges only under the following conditions:
Damaged Product Received – If the glass or installation box is broken or damaged upon delivery.- Wrong Model Delivered – If you receive a different model than the one you ordered.
Please note: Returns, exchanges, or refunds are not applicable for reasons such as change of mind, incorrect model ordered by the customer, or minor variations in packaging/design.
Return / Exchange Process
Contact our customer support team within 7 days of delivery at evararetailpvtltd@gmail.com or call us at +91 8007716000.
Share your order ID, contact details, and clear photos of the damaged or incorrect product.
Once verified, our team will guide you through the replacement or refund process.
The product must be returned in its original packaging, along with all accessories and proof of purchase.
Refund Policy
Refunds are initiated only after inspection and approval of the returned product.
Approved refunds will be processed to the original payment method within 7–10 business days.
In case of exchanges, a replacement product will be shipped once the return is received and verified.
Shipping Costs
If the return is due to damaged product or wrong model delivered, EVARA will cover the shipping costs.
If the return is initiated for any other reason (not covered in eligibility), the customer will bear the shipping charges.
Important Notes
Returns requested after 7 days of delivery will not be accepted.
EVARA reserves the right to deny claims that do not meet the eligibility criteria.
Products purchased during sales, promotions, or discounts may not be eligible for return or refund unless damaged or incorrect.
Contact Us
For assistance with returns, exchanges, or refunds, please reach us at:
evararetailpvtltd@gmail.com
+91 8007716000